- Issuer: Criminal Evidences & Information Department (CEID), Ministry of Interior (MOI)
- Best way to apply: Metrash2 → General Services → Police Clearance Certificate → Request Certificate
- When to visit CEID: if Metrash2 asks you to update fingerprints, if you have special cases, or you need a paper form
- Delivery: email to the authority you select or collection/delivery shown in Metrash2
- Processing time: varies by case; often a few days when records are clear
- Contact (CEID): +974 450 8666 • ceid@moi.gov.qa
- Head office: Gharrafat Al Rayyan (Salwa Road area), Al Rayyan
What is a PCC?
A Police Clearance Certificate confirms your record status in Qatar. It is sometimes called a “Good Conduct Certificate.” You can apply online via Metrash2 or in person at the CEID office.
Who needs it?
Immigration, new jobs, study, licensing, or other official requests may ask for a PCC.
CEID office: where it is and when to go
The CEID head office sits in the Gharrafat Al Rayyan area near Salwa Road. You may not need to visit if your application goes through Metrash2 cleanly. Go in person if:
- Metrash2 asks you to update fingerprints
- You need help with documents or a paper form
- You are applying through a representative or embassy workflow
Keep your QID, passport copy, and any letters from the requesting authority.
Apply for a PCC in Metrash2 (step-by-step)
- Open Metrash2 and sign in.
- Tap General Services → Police Clearance Certificate.
- Choose Request Certificate.
- Select the purpose and enter your details.
- Upload the documents shown for your case.
- Choose the delivery option (email to an authority or collection/delivery).
- Pay the fee and submit.
Track your request in Metrash2
- Go to General Services → Police Clearance Certificate → Application Follow-up (or Request Tracking) and search with the requested details.
Print or collect your PCC
- If issued to a foreign authority, Metrash2 can send it directly by email (for some authorities).
- For your own copy, use the delivery/collection option you selected. Some applicants receive a PDF by email that they can print.
Apply at the CEID office (in person)
Bring:
- QID copy and passport copy
- Recent photo(s)
- Any letter requested by the authority (if applicable)
- Your case number or app status, if you started in Metrash2
- Paper application form (if asked)
Ask for the “Application for Police Clearance Certificate” form at the counter if you need it.
Apply from outside Qatar (former residents)
If you no longer live in Qatar, you can:
- Apply in person at CEID during a visit to Qatar
- Ask a representative with a power of attorney to apply for you
- Apply through the nearest Qatari embassy or consulate
Documents and fees
Documents vary by purpose (immigration, work, study) and by nationality. Metrash2 shows the exact list for your case before payment. Fees appear at checkout in the app and can differ by purpose and delivery.
Processing time
There is no fixed public timeline. Many straightforward cases are completed within a few days once the records are in order. Complex checks can take longer.
Common Metrash2 messages and fixes
- “Update fingerprints”: visit CEID or a MOI fingerprint office to refresh biometrics, then resubmit.
- “Processing” for long periods: recheck Application Follow-up. If needed, visit CEID with your reference number.
- Delivery question: Confirm the delivery method you selected (email to an authority vs. pick-up).
FAQ
A. Use Metrash2 → General Services → Police Clearance Certificate → Request Certificate. Upload the required files, choose delivery, pay, and submit.
It depends on your case. Many receive it in a few days; others take longer.
If you receive a PDF by email, print it. If you chose pick-up, collect the hard copy as instructed.
A. Yes. Apply via a representative with a power of attorney, through an embassy/consulate, or in person when you visit.
A. Yes, a paper form exists for in-person or embassy cases. For most residents, Metrash2 replaces the paper form.
A. No fixed number. Expect a few days for simple cases; allow more time if checks are needed.
Conclusion
Metrash2 is the fastest way to get your PCC. Submit the request in the app, upload the files, pay, and track the status. Visit the CEID office only if Metrash2 asks you to update fingerprints or you have a special case. Before you apply, it helps to check your Qatar ID status online so your details match. If you need hard-copy delivery, review options with Qatar Post services. And if you must clear any traffic fines on the way, you can do that through MOI, as shown in how to check and pay Qatar traffic violations.
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